Owen Lam is an international innovation Leader
with more than 10 years of experience
in Enterprise Technology & Architecture

I lead teams that implement scalable and sustainable enterprise software solutions in projects and programs for business problems.
With more than 10 years of experience guiding customers and managing timelines, I have implemented several types of enterprise software solutions in Services, Finance, Logistics, E-commerce, Manufacturing and Media.
This is my personal website to summarise my credentials & portfolio of business use cases.
In addition, you can find some references and links related to my work for more information.

Assistive AI agents to enhance productivity boost of service agents
Creation and application of Knowledge articles for automated AI agents
Ensured Business Continuity in M&A with Data Migration
Centralized data repositories for market segmentation based on customer interactions
Reusable online marketing and branding automation strategies
National rollout of a new logistics system for delivery couriers
Introduction of an interactivity support portal for insurance sales agents

Lead a team through my vision and data-driven strategies, scale impactful solutions, and share my expertise in enterprise software implementations that drive values and meaningful changes.