Hello, I'm
Owen Lam
SaaS Presales & Delivery Leader
Hello, I'm
Solutions Manager with a strong track record leading teams, governing multi-million-dollar AI, Data and CRM programs, and acting as a trusted advisor to enterprise executives. Experience building high-trust teams and coaching individuals through challenges to find the right solution.
Experienced in driving consumption-led growth, shaping GTM strategy, and designing scalable, repeatable solutions across pre-sales and delivery. Combines deep technical credibility with business acumen to accelerate adoption, revenue, and long-term customer success.
Working with leading organizations across industries
How I can help your organization succeed
Design scalable AI, Data and CRM solution architectures for enterprise clients. Led $6M+ p.a. enterprise AI transformation project with $20M ACV attached, delivering production-ready solutions.
Led global consulting team of 12 and Scrum team of 6. Scaled delivery capacity by hiring and onboarding consultants with enablement and career development plans. Established scalable delivery frameworks, standards, and templates.
Drove ~30% p.a. sales growth in EMEA through targeted demos, solution positioning, and architecture assessments. Partnered with sales leaders on shaping deal narratives by sharing customer insights and latest product development.
Led delivery for 20+ E-commerce projects and managed complete product lifecycle from user stories, data model, testing, deployment and maintenance. Made architectural decisions ensuring security, scalability and reliability.
Represented Slack and Salesforce at World Tours and community events, sharing product insights on AI and data. Evangelized product through webinars, articulating platform capabilities and business values in marketing automation.
Improved products by translating customer needs into executable roadmap development. Evaluated customer marketing campaign performance and product adoption with data analytics dashboards.
Selected projects and case studies
Led a global consulting team of 12, delivering scalable AI solutions for a $6M+ p.a. enterprise AI transformation project with $20M ACV attached at Salesforce.
Drove ~30% p.a. sales growth in EMEA through targeted demos, solution positioning, and architecture assessments at Bloomreach and Exponea.
Guided a Scrum team of 5 in implementing a new EMEA-wide transport platform at Senacor Technologies, managing complete product lifecycle from user stories to deployment.
Represented Slack and Salesforce at World Tours and community events, sharing product insights on AI and data. Evangelized product through webinars articulating platform capabilities.
Owned 50+ projects delivering top-notch AI solutions, driving product adoption and maintaining relationships with CIOs/CTOs at customers across all industries in EMEA.
Scaled delivery capacity by hiring and onboarding 3 consultants with enablement and career development plans. Managed and coached talented Scrum teams to deliver production-ready solutions.
Core competencies and technologies
Let's discuss how I can help your organization succeed
Based in London, UK. Whether you're looking to build high-trust teams, govern multi-million-dollar AI programs, or drive consumption-led growth, I'd love to hear from you.